Technical Support Engineer
Marici Solutions
Dice Job Match Score™
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Job Details
Skills
- Postman
- Kibana
- Splunk
- and Grafana
Summary
Technical Support Engineer Location: Jersey City NJ/Dallas, TX (Hybrid) Long Term Contract
Skills:
- Knowledge Sharing: Contributing to the knowledge base and sharing insights with the team is an indicator of success
- Adaptability and Learning: Embracing change, quickly acquiring new skills, and effectively applying them to support customer needs indicate success in a rapidly evolving technical support environment
- Strong problem-solving skills and ability to troubleshoot basic technical issues independently
- Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical individuals
- Customer-oriented mindset with a focus on delivering high-quality customer service.
- Familiarity with ticketing systems and knowledge base tools is a plus
- Ability to work under pressure in a fast-paced environment and manage multiple priorities effectively
- Willingness to learn and adapt to new technologies and tools in the banking technology domain
Experience & Qualifications:
- A minimum of 5 to 7 years of overall experience is required.
- Hands-on experience with tools such as Postman, Kibana, Splunk, and Grafana is required.
- Bachelor's degree in computer science, Information Technology, or a related field.
- Experience in Banking /payment technologies is a plus.
- Dice Id: 91138214
- Position Id: 8973101
- Posted 2 hours ago
Company Info
About Marici Solutions
MARICI Solutions is a global business consulting organization, where inspired & visionary people with a shared passion for innovation come together to make a difference. We take a holistic approach from various perspectives to deliver measurable results along the entire value chain. We work closely with our clients and provide distinct advantages to sustainably transform their business processes, which eventually grow their businesses.
Driven by the passion of offering state of the art, customized and high-quality information technology services, our experts from Germany & India came together in 2017 and formed MARICI Solutions GmbH. The company is registered in Germany & India and well funded for long term sustenance. The team at MARCI comprises of experts from various industry sectors who have more than a decade of diverse & international consulting experience. MARICI is expanding its business across multiple continents and has secured various projects from some of the eminent market giants.
We believe that Excellence, Collaboration, Commitment and Innovation are foundations for success.
By Collaborating with our stakeholders, we identify opportunities for growth and Innovation. Ongoing innovation results from a combination of strategy, processes, systems, and culture. Through our Commitment to Excellence, we accomplish complex assignments and inspire people to do great things together.
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