Broadcast Application Support Lead
TechClub Inc.
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Job Details
Skills
- Broadcast
- Media industry experience
- Business Objects
- Crystal Reports
- PowerPoint and Visio.
- Integrated
- IBMS
- MediaGenix
- WHATSOn
- ITSM
- Application Support
- Oracle PL
- SQL
Summary
Job Role : Broadcast Application Support Lead
Location: Remote – USA (Must be able to work Eastern or Pacific Time Zone hours)
Duration: 6-12Months
Important: Candidates MUST have hands-on Broadcast Management System experience, specifically IBMS, MediaGenix WHATSOn, or a similar broadcast distribution/scheduling platform. Do NOT submit Infrastructure Support Lead profiles.
Job Description
We are looking for a Broadcast Application Support Lead to lead application support for critical broadcast scheduling and media management systems. The candidate will lead Application Support Analysts, manage production incidents, troubleshoot application issues, coordinate changes/releases, and drive continuous improvement.
Must Have Skills
- Hands-on experience with Operative Integrated Broadcast Management System (IBMS), MediaGenix WHATSOn, or similar Broadcast Management/Scheduling platforms
- Strong Application Support and IT Service Management (ITSM) experience
- Experience leading a team of Application Support Analysts
- Strong SQL and relational database knowledge
- Experience with Oracle PL/SQL
- Incident, Problem & Change Management / ITIL
- ServiceNow, Jira, or similar ticketing tools
- Application monitoring, reporting, troubleshooting and production support
- Windows environment knowledge
- Experience with application testing, releases and deployments
- Strong stakeholder and vendor management skills
Preferred: Broadcast/Media industry experience, Business Objects, Crystal Reports, PowerPoint and Visio.
- Dice Id: 90979514
- Position Id: 9063500
- Posted 8 hours ago
Company Info
TechClub Inc. renders avant-garde IT solutions to corporations. We provide exhaustive managed IT services that make us the perfect technology partners for our customers. TechClub Inc. is committed to designing critical information and maintaining a professional standard. We use cutting-edge digital approaches and maintain an open mindset to constantly innovate. Our objective is to guarantee customer satisfaction with our services. We are committed to providing post-implementation support and delivering expert IT solutions to over 50+ customers worldwide to improve and optimize operations.
TechClub Inc. was founded in 2014 and is based in Lincolnshire. We are a Google partner company, offering cost-effective, innovative, and sustainable web solutions with the slogan: “Imagination, Meets Implementation”. Our focused working strategy has made a considerable impact in the industry.
Mission
Our uncompromised, technology-agnostic guidance and implementation services are always delivered by senior IT leaders; we never razzle-dazzle and we never leave you with a solution we wouldn’t gladly support for the long run. Our commitment to customer results is unpaired in the industry – delivering unique attention and value to every client, every minute.
Vision
Our vision is to be a top player in the global market by accentuating constant innovation and delivering cost-efficient and typical IT solutions to our clients through technology leadership, creativity, and a devoted workforce.
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