Enterprise SaaS & Vendor Integration Consultant

Role : Enterprise SaaS & Vendor Integration Consultant

Location : Charlotte, NC (Hybrid)

Contract 

End Client - Banking client

Experience - 9+ Years

 Role Summary

The consultant serves as the hands-on subject matter expert responsible for designing, implementing, and operationalizing integrations for third-party SaaS and vendor applications within a regulated enterprise environment.

This role partners closely with an internal manager (application owner) and drives:

• Technical integration execution
• IAM onboarding design and delivery
• Practical resolution of vendor capability gaps

The consultant is expected to operate autonomously, bringing domain expertise in enterprise SaaS integration patterns.

 Key Responsibilities

1) Lead SaaS integration design & execution

• Design and implement integration solutions for vendor platforms, including:
• SSO (SAML/OIDC)
• Provisioning (SCIM, API-based, or hybrid approaches)
• Translate enterprise constraints into real-world integration architectures, including when:
• Vendors lack SCIM
• Custom APIs must be leveraged

 This reflects common onboarding scenarios where vendors provide APIs but not standardized provisioning, requiring bespoke integration approaches 

2) Own IAM onboarding implementation (hands-on)

• Execute onboarding aligned to enterprise IAM standards:
• Externalize access to IAM platforms (AD / Entra / IGA)
• Eliminate or minimize local accounts
• Configure:
• Authentication integration
• Access models (RBAC via AD groups or equivalent)
• Provisioning / deprovisioning flows

 Enterprise target state explicitly requires externalizing access and removing local accounts wherever possible 

3) Solve vendor capability gaps (critical part of the role)

• Design solutions where vendor functionality is incomplete, including:
• SCIM gap → API-based provisioning or SCIM gateway pattern
• Limited RBAC models → mapping enterprise roles to vendor constructs
• Recommend and implement viable patterns such as:
• Custom connectors
• Scheduled API sync feeds
• Hybrid SAML + API provisioning models

4) Drive onboarding through enterprise processes

• Navigate and execute onboarding workflows:
• IAM onboarding requirements
• ART / ACT processes (for non-modernized integrations)
• Required architectural and security approvals
• Produce required artifacts:
• Integration architecture documentation
• Access models and control descriptions
• Evidence for onboarding approvals

 Non-modernized (manual-heavy) integrations require explicit approvals and structured onboarding process execution 

5) Implement security and access controls

• Ensure vendor solutions align to:
• IAM policies (provisioning, recertification, SoD)
• MFA and authentication standards
• Privileged access controls
• Validate:
• Proper entitlement management
• Auditability of access changes

 IAM domain explicitly focuses on ensuring “right access to the right resources at the right time” with compliance and audit alignment 

6) Support operational readiness & troubleshooting

• Troubleshoot issues across:
• SSO / authentication flows
• Provisioning failures (SCIM/API)
• Role mapping discrepancies
• Stabilize poorly integrated vendor solutions:
• Remove manual processes where possible
• Establish consistent access patterns

 Practical troubleshooting of identity vs network vs vendor issues is a core expectation in this domain 

7) Partner with internal stakeholders & vendors

• Work across:
• IAM engineering
• InfoSec / risk
• Networking
• Application owners and business users
• Interface directly with vendors to:
• Clarify capabilities
• Push for enhancements
• Align integration design

 Required Expertise

Technical

• Strong experience with:
• SAML / OIDC authentication
• SCIM provisioning (or alternatives)
• REST APIs for user / role management
• Experience integrating SaaS platforms into enterprise IAM environments

Domain (critical differentiator)

• Deep understanding of:
• IAM lifecycle (joiner / mover / leaver)
• Enterprise access models (RBAC, SoD)
• Audit and compliance expectations in regulated environments

Practical

• Experience working around:
• Non-ideal vendor capabilities
• Hybrid identity models
• Manual-to-automated migration patterns

 Engagement model (important for your setup)

• Consultant operates as:
• Execution lead and SME
• Manager retains:
• Ownership
• stakeholder alignment
• prioritization
• Consultant expected to:
• Drive work forward independently
• Propose solutions (not just implement)
• Reduce decision burden on manager