Open Systems Application Support Engineer

Cincinnati, OH, US • Posted 16 hours ago • Updated 16 hours ago
Full Time
No Travel Required
On-site
Depends on Experience
Fitment

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Job Details

Skills

  • SQL
  • Production Support

Summary

Open Systems Application Support Engineer

Fulltime Employment

Cincinnati OH

 

We are looking for an Application Support Engineer with strong experience supporting enterprise applications built on .NET and/or Java.

 

Hands-on production support professional who can troubleshoot .NET/Java applications, manage critical incidents, work across technical teams, and drive application stability and continuous improvement.

 

Key Responsibilities:

  • Provide L2/L3 production support for critical applications.
  • Monitor application health, performance, and availability.
  • Troubleshoot incidents, perform RCA, and resolve issues within SLAs.
  • Handle Incident, Problem, Change, and Release Management.
  • Analyze logs and support deployments and production releases.
  • Coordinate with Development, Infrastructure, Business, and Vendor teams.
  • Configure and maintain application environments.
  • Create/maintain monitoring dashboards, alerts, and automation scripts.
  • Maintain support documentation, runbooks, and knowledge articles.

 

Key Skills:
.NET / Java | L2/L3 Production Support | Application Monitoring | Incident & Problem Management | RCA | Release Management | Log Analysis | Scripting/Automation | SQL | Enterprise Applications

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10335759
  • Position Id: 30011-17456-1790706354
  • Posted 16 hours ago
Contact the job poster
JP

Job Poster

Recruiter @ TekShapers
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