OMS Specialist

• Posted 11 days ago • Updated 9 hours ago
Full Time
75% Travel Required
On-site
Fitment

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Job Details

Skills

  • Java
  • OMS

Summary


Position: OMS Specialist

Location : Mexico city, Polanco Moliere - Hybrid

Full Time

Financial Responsibility

Maintain the continuity of Ecommerce systems (Fluent and Shipium) and their interaction with the rest of EPH systems, as well as manage the support provided to the Omnichannel business areas, including Store Sourcing, Click & Collect, Pick-Up, eConcession, Contact Center, Cecom Sourcing, and Distribution Centers (Cedis); through the implementation of improvements and/or execution of operational processes at scale.

  1. Manage, plan, and follow up on support activities with the team
  2. Perform daily monitoring of Ecommerce orders that remain unplanned for fulfillment
  3. Identify areas of improvement across different systems and processes within business and technology teams
  4. Manage and follow up on multidisciplinary project activities that interact with Fluent and Shipium systems, as well as report progress and escalate relevant issues
  5. Identify and assess risks in multidisciplinary projects, define preventive actions to mitigate or eliminate them, and follow up on the defined actions
  6. Manage changes and production releases with different internal IT teams, and collaborate with vendors and internal teams to develop transition-to-operation documents (T2BAU)
  7. Execute mass processes such as releasing pre-sale orders, On-Hold orders, reassignments, and order status updates
  8. Participate in the analysis and design of interfaces between Fluent and new systems and/or projects, as well as in the execution of testing cycles

Required and Desired Skills / Knowledge

  • Specialized knowledge in OMS systems
  • General knowledge of MuleSoft
  • Development tools such as Java
  • General knowledge of databases
  • Project management tools such as Project and PlanView

Nice to have:

Knowledge of the Ecommerce logistics ecosystem of EPH (Fluent System, Fluent Store2, Shipium
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10124157
  • Position Id: 2026-30645/6510
  • Posted 11 days ago
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