Field Engineer
Brooksource
Dice Job Match Score™
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Job Details
Skills
- Technical Support
- Training
- HID
- SAFE
- Computer Hardware
- SAP BASIS
- Change Management
- Security Operations
- Status Reports
- Budget
- Estimating
- IT Management
- Physical Security
- CCTV
- Incident Management
- Communication
- Stakeholder Engagement
- Presentations
- Management
- Microsoft SQL Server
- Microsoft IIS
- Microsoft Windows
- VMware
- Cloud Computing
- Mobile Devices
- ServiceNow
- Microsoft SharePoint
- Project Portfolio Management
- Software Development Methodology
- Identity Management
- Media
- Access Control
- Video
- SAP MM
Summary
New York City, NY
On-Site Role (5 days per week)
Contract: November 2026 - May 2027
Compensation: $70 - $75 per hour
ABOUT THE ROLE
Our client is seeking a hands-on Field Engineer to serve as the Engineering representative at a leading Media & Entertainment organization in New York City. This onsite contract role, running from November 2026 to May 2027, is responsible for managing site projects and providing systems support for physical security functions, including enterprise access control and video platforms. You will deliver end-user support, training, and troubleshooting for security applications such as Lenel OnGuard, Genetec Security Center, and HID SAFE, while maintaining system health and responding to incidents both remotely and on-premises. The ideal candidate is comfortable juggling multiple projects, communicating effectively with stakeholders at all levels, and taking ownership of enterprise security systems. This is an opportunity to work on large-scale infrastructure projects, gain visibility with executive and IT leadership, and make a direct impact on the security posture of a major media organization.
WHAT YOU'LL DO
- Provide end-user support, training, and troubleshooting for physical security applications, including Lenel OnGuard, Genetec Security Center, and HID SAFE.
- Monitor and maintain system health for cameras, archivers, readers, and related devices across Lenel and Genetec platforms.
- Deliver incident response for hardware and software issues, including 24x7 on-call support on a rotation basis.
- Manage and support access control and video infrastructure projects, including system upgrades, change management, and site expansions.
- Partner with security operations and third-party vendors on Scope of Work documents and project deliverables.
- Serve as the liaison between business security operations, internal engineering teams, and vendors, ensuring alignment with business priorities and assessing the impact of global policies on local sites.
- Produce project status reports, budgets, and effort estimates; deliver presentations to executives, business stakeholders, and IT management.
- Interpret system transaction logs from peripheral devices (CCTV cameras, video recorders, access readers).
- Prioritize and manage multiple projects and initiatives simultaneously.
- Bachelor's degree or equivalent work experience.
- Minimum 3 years of experience in physical security systems and field support.
- Hands-on experience managing Physical Access Control and Video (CCTV) systems (e.g., Lenel, Genetec).
- Active product certification in Lenel OnGuard and Genetec Security Center.
- Experience interpreting system transaction logs from peripheral devices (CCTV cameras, video recorders, access readers).
- Ability to prioritize and manage multiple projects and initiatives at once.
- Experience with incident response and 24x7 on-call support rotation.
- Strong communication skills for stakeholder engagement and executive presentations.
- Experience managing technical solution vendors and enterprise system rollouts (preferred).
- Technical skills: SQL Server, IIS, Windows, VMware, cloud computing, mobile devices, ServiceNow, SharePoint, PPM, Smartsheet (preferred).
- Working knowledge of SDLC processes and the executive presence to influence stakeholders at all levels (preferred).
- Experience with physical identity and access management systems, including projects integrated with worker identity systems (preferred).
- Media & Entertainment industry experience (strongly desired).
- Hands-on ownership of enterprise access control and video systems across multiple site projects.
- Visibility with executive, business, and IT stakeholders.
- Opportunity to work on large-scale security infrastructure, upgrades, and site expansions.
Applications will be accepted through October 30, 2026.
#LI-MM3
- Dice Id: 10110651
- Position Id: a1Wcv0000018LptEAE
- Posted 8 hours ago
Company Info
Here at Brooksource, relationships are at the center of everything we do. Since 2000, we have established and maintained long-lasting relationships with our clients and consultants to create an unparalleled experience. Brooksource is a trusted services provider that specializes in delivering Engineering and IT solutions for Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our Workforce Transformation program. As a certified partner for Salesforce, AWS, Microsoft, Google Cloud, and many other technology alliances, we are looking for professionals who want to be on the frontline of the latest trends in the industry.
We offer contract, contract-to-hire, and direct placement consultant opportunities, to provide a career path that can meet anyone's desires. The job search is hard, but you don’t have to do it alone! We know a successful partnership requires a good fit. Your personality, experience, and skill set are all important, contributing factors to that partnership. You can count on us to take the time to understand the type of technical and cultural fit that is right for you. As a Brooksource consultant, you will be provided with a comprehensive benefits plan, competitive compensation, and even paid time off!
Cyber Security Warning: Please be aware that all official Brooksource communications will ONLY come from emails displayed as [name]@brooksource.com. The use of any other domains is NOT an official Brooksource employee and could be fraudulent.
Brooksource provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Benefits & Perks:
Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
Partnerships:
- Gold Microsoft Partner – Cloud Platform
- Gold Microsoft Partner – Data Analytics
- Silver Microsoft Partner – Data Platform
- Silver Microsoft Partner – Security
- Silver Microsoft Partner – Application Development
- Silver Microsoft Partner – Data Center
- AWS Partner
- Salesforce Partner
- Salesforce – Authorized Training Provider
- Salesforce Talent Alliance Employer
- Tableau Services Partner
- Snowflake Partner
- Google Cloud Platform (GCP) Services Partner
Awards (Extended):
- Best Places to Work 2022, Charlotte Business Journal, 2022
- Best Places to Work in Jacksonville, Jacksonville Business Journal, 2021
- Best Places to Work in Jacksonville, Jacksonville Business Journal, 2020
- Best Places to Work in Charlotte (#8 Small Business), Charlotte Business Journal, 2019
- 2019 Best Places Work in Kentucky, Kentucky Chamber of Commerce, 2019
- Top Workplaces, Indy Star, 2019
- Best Places to Work in Jacksonville, Jacksonville Business Journal, 2019
- Best & Brightest Companies to Work For in the Nation, Best & Brightest, 2018
- Top Work Places, Indy Star, 2018
- Best Places to Work, Jacksonville Business Journal, 2018
- Best Places to Work, Charlotte Business Journal, 2018
- Best Places to Work in Kentucky (Small/Medium), Kentucky Society for Human Resource Management State Council and the Kentucky Chamber of Commerce, 2018
- Milwaukee’s 2018 Best And Brightest Companies To Work For, Milwaukee's Best and Brightest Place to Work, 2018
- Best Places to Work, Best Places to Work in Kentucky, 2017
- Best Places to Work, Best Places to Work in Kentucky, 2016
- Best Places to Work, Jacksonville Business Journal, 2016
- Top Workplaces, The Indianapolis Star, 2016
- Top Workplaces, Indianapolis Star, 2015
- Best Places to Work, Charlotte Business Journal, 2015
- Best Places to Work Atlanta, Atlanta Business Chronicle, 2014
