IT Field Service Technician
GDH
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Job Details
Skills
Summary
This position involves managing the deployment of network equipment across multiple field locations with a focus on ensuring reliable connectivity. The role requires coordination of installation activities, troubleshooting, and documentation to support a large-scale project over an extended period. It is suited for professionals comfortable with travel and working in a dynamic environment to meet project deadlines.
Responsibilities
- Deploy network equipment at designated field sites in accordance with provided guidelines.
- Verify successful network connectivity pre- and post-installation to ensure operational integrity.
- Document all technical issues, outages, and deployment activities accurately and promptly.
- Communicate identified risks, potential outages, and project updates to relevant stakeholders immediately.
- Manage time effectively to meet installation schedules and project milestones.
- Coordinate with site teams and technical personnel to facilitate smooth deployment processes.
- Follow safety protocols and adhere to installation standards during site visits.
- Troubleshoot installation issues and implement solutions to minimize delays.
- Maintain detailed records of equipment configurations and deployment activities.
- Provide ongoing support and updates throughout the project lifecycle.
Qualifications
- Proven experience in network equipment deployment, installation, or field support.
- Strong understanding of network connectivity methods such as VSAT, cellular, and other remote solutions.
- Ability to work independently with minimal supervision and manage time effectively.
- Willingness and ability to travel weekly for approximately 18 months.
- Excellent communication skills for documenting issues and reporting risks.
- Valid work authorization to perform field work in multiple locations.
- Strong organizational skills and attention to detail.
- Problem-solving skills with the ability to troubleshoot network issues efficiently.
- Experience working in remote or field environments is preferred.
- Flexibility to adapt to evolving project requirements and schedules.
Publishing Pay Range: $20.00 - $32.00 Hourly
Location Requirements: This position offers a hybrid schedule, with time split between the office and remote work.
- Dice Id: 10112156
- Position Id: 112083
- Posted 8 days ago
Company Info
GDH is a technology workforce solutions provider committed to always giving and delivering more. Better talent. More client and consultant support. Greater service. World-class outcomes. Providing technology staffing, project solutions, and recruitment process outsourcing (RPO), we will be able to deepen our understanding of your business challenges, stay up to date with industry trends, and enhance our ability to create custom solutions to help achieve your business outcomes. We have established ourselves as a trusted partner to countless businesses operating in the communications sector. Our primary goal is to source and recruit the most talented professionals, assemble teams of skilled specialists, create innovative recruitment and professional services strategies that drive growth and foster innovation.
GDH Benefits
GDH offers a range of employee benefits that are designed to promote well-being and help maintain a healthy work-life balance. These comprehensive benefits cover various aspects of an employee's life and aim to enhance their overall experience with the company. Our health benefits include three medical insurance options with access to KISx Card, Zero Card, and HealthJoy concierge services. Other plan offerings include dental, vision, life, disability, supplemental insurance, and pet insurance plans. Enjoy additional perks like holiday pay, 401(k) plan, direct deposit, an employee referral program, work-life balance benefits, a Wellbeats membership, a discounted gym membership program, and more! For more detailed information on benefits, please go to GDH’s website under the tab for candidates.
GDH provides equal employment opportunities (EEO) to all employees and applicants for
employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, veteran's status or any other category protected by law. In addition to federal law requirements, GDH Consulting, Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities and/or employees. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Applicants with disabilities that require an accommodation or assistance in applying and/or for interviewing, please contact our HR Department.
Please visit GDH's website for notice of collection for California applicants.
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