RFID Support Engineer

Pleasanton, CA, US • Posted 60+ days ago • Updated 35 minutes ago

Contract W2

Travel Required

On-site

Crox Consulting Inc

Fitment

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Job Details

Skills

Networking
RFID
Android Support
Mobile Devices
Peripherals

Summary

Job Title: RFID Support Engineer
Location - Pleasanton CA in person

Job Summary: As an RFID Support Engineer, you will play a crucial role in resolving technical issues and ensuring brand satisfaction. You will work closely with store support, senior engineers, and other team members to provide timely and effective support to our clients. Candidates should have 1-5 years of experience.

Key Responsibilities:
Respond to and resolve customer support tickets in a timely manner.
Diagnose and troubleshoot technical issues with the RFID vendor.
Collaborate with senior engineers to escalate and resolve complex issues.
Document and maintain accurate records of support tickets and resolutions.
Assist in the creation and maintenance of support documentation and knowledge base articles.

Qualifications:
Strong understanding of basic networking concepts,
Basic understanding of RFID Hardware, Peripherals and Mobile Devices
Android support experience
Excellent problem-solving and analytical skills.
Strong written and verbal communication skills.
Eagerness to learn and adapt to new technologies and processes.
Previous experience in a customer support or help desk role is a plus, but not required.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91027221
Position Id: 2025-3669
Posted 30+ days ago

Company Info

About Crox Consulting Inc

Crox Consulting Inc is admired as a wonderful player in the race of outsourcing business available in the contemporary market of today. This company was introduced into the entire world with the only hope to help out the companies of aboard in exploring their talent all across the nation. Our company basically is merged in offering best and dedicated service in IT Staffing, RPO and Web Development Solutions. Our major focus is to engage our clients sitting across US with the dedicated and highly qualified professional who would only aim to work as mind-blowing team. Our company assures its customers to offer cost effective service as well as even aims to render timely delivery recruitment service.

With the help of the innovative and user end to end method the company seems to prosper day to day. The company even provides quality outsourced arrangements that are fruitful to earn the support of customers with their satisfactory service that is highly accomplished with great efficiency.

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Atlanta, Georgia

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Job Description We are seeking an experienced Payment Specialist / Level 3 Technical Support Engineer with strong expertise in payment gateway technologies and payment platform support. The candidate will be responsible for ensuring the stability, monitoring, troubleshooting, and operational support of payment systems while providing Level 3 support for payment-related issues. This role involves working closely with internal teams, vendors, and stakeholders to ensure smooth payment processing

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Contract

$$45/hr on W2

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