Circuit Manager

Overview

GovCIO is currently hiring for a Circuit Manager to support modernization efforts. This position will be located in Hampton, VA on Joint Base Langley-Eustis and will be a fully onsite position.

Responsibilities

We are seeking a Circuit Manager that is well-equipped to manage communication circuits effectively, maintain circuit performance, and support network operations. This position is located at Langley Air Force Base, Hampton, Virginia.

Key Responsibilities

• Ensuring the proper functioning and maintenance of communication circuits used for network operations.
• Coordinating with various teams and agencies to meet circuit requirements and resolve any issues that arise.
• Monitoring circuit performance and usage to ensure optimal operation and security.
• Identifying and addressing any problems with communication circuits to minimize downtime and maintain reliable communication channels.
• Troubleshooting systems failures and accessibility problems within the network to our services.
• Supporting new/enhanced network implementation, installation, and technical refresh projects within a site or locale.
• Problems faced are difficult, they will require detailed information gathering, analysis, and investigation to understand problems. You will employ creativity and ingenuity for new technical solutions applicable across the enterprise, drawing heavily on prior experience.
• Experience with network administration ticket resolution.
  • Support Network ticket closure across Network OPS staff to include:
  • Completes initial categorization of Service Requests (type, sub-type, location device, priority, etc.)
  • Use administrative access to the network to provision new switches, routers, VLANs and Crypto.
  • Uses administrative access to network components to research errors, incidents, problems and to perform incident analysis and identify potential problems.
  • Routing Service Requests to the appropriate organization required for incident resolution.
  • Performs root cause analyses.
  • Completes problem resolutions associated with incident ticket(s)
• May configure, deploy, manage, and maintain monitoring systems used by the technicians to ensure availability and overall performance of system and services.

Qualifications

High School with 9+ years (or commensurate experience)

Required Skills and Experience

Clearance: TS/SCI Eligibility

• Organizational skills to drive multi-functional projects
• Network administration and circuit management
• Debug of CPU logic and circuit failures
• DoD 8140 Level II certification (Security+ CE, CCNA-Security, CySA+,CND, )
• Contract management, interpreting and applying AC and DC power systems, and knowledge of transformers, circuit protection, and protective relaying

Preferred Skills and Experience

• Bachelor's degree in technical or engineering field or equivalent
• Certifications:
  • Certified Change Management Professional (CCMP)
  • Prosci Certified Change Practitioner
  • Certified Problem and Change Manager (CPCM)
• Adaptability, adjusting to new situations and responding to unexpected challenges
• Problem-solving skills addressing unforeseen challenges and ensuring changes are implemented smoothly

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

• During the Interview Process
• Virtual video interview conducted via video with the hiring manager and/or team
• Camera must be on
• A valid photo ID must be presented during each interview

• During the Hiring Process
• Enhanced Biometrics ID verification screening
• Background check, to include:
• Criminal history (past 7 years)
• Verification of your highest level of education
• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)
• Corporate Discounts
• Learning & Development platform, to include certification preparation content
• Training, Education and Certification Assistance*
• Referral Bonus Program
• Internal Mobility Program
• Pet Insurance
• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $95,000.00 - USD $115,000.00 /Yr.