Coforge
Coforge

Service Desk Agent

Charleston, WV, US • Posted 2 days ago • Updated 2 days ago
Full Time
No Travel Required
On-site
$15 - $17/yr
Fitment

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Job Details

Skills

  • call center
  • Service Desk
  • Technical Support
  • Field Service
  • customer

Summary

Service Desk Agent

Coforge  Charleston, West Virginia, United States (On-site)

Job Title: Service Desk Agent

Skills: Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment, Pix boot, SCCM/ intune, Active Directory 360 issues, autopilot

Experience: 2-3 Years

Location: Charleston, West Virginia

Job Type: Contract

 

We at Coforge are hiring for Service Desk Agent with the following skills:

 

  • Deskside associate Level 1.5 with experience in imaging, Laptops / Desktop troubleshooting, resolving printer issues, shipping, Field Service & receiving equipment etc.
  • Should have over 4 years of experience in Deskside support.
  • Imaging using Pix boot, SCCM/ intune.
  • Experience in resolving Active Directory 360 issues.
  • Experience with Bitlocker, MFA & Google DUO.
  • Experience with autopilot.
  • Experience in resolving Level 1 / Level 2 password, access & general laptop issues.
  • Must have experience in supporting hybrid/Remote users in a large enterprise environment.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: RTX1d9f8f
  • Position Id: 8917057
  • Posted 2 days ago

Company Info

About Coforge

Coforge is a global digital services and solutions provider, that enables its clients to transform at the intersect of domain expertise and emerging technologies to achieve real-world business impact. A focus on very select industries, a detailed understanding of the underlying processes of those industries and partnerships with leading platforms provides us a distinct perspective. Coforge leads with its product engineering approach and leverages Cloud, Data, Integration and Automation technologies to transform client businesses into intelligent, high growth enterprises. Coforge’s proprietary platforms power critical business processes across its core verticals. The firm has a presence in 21 countries with 25 delivery centers across nine countries.

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