Quality Technical Manager

Auburn Hills, MI, US • Posted 11 hours ago • Updated 1 hour ago
Full Time
On-site
Fitment

Dice Job Match Score™

🛠️ Calibrating flux capacitors...

Job Details

Skills

  • Customer Satisfaction
  • Analytics
  • Predictive Analytics
  • Statistics
  • Machine Learning (ML)
  • Artificial Intelligence
  • Use Cases
  • Forecasting
  • Data Quality
  • Documentation
  • Regulatory Compliance
  • Dashboard
  • Analytical Skill
  • Collaboration
  • Business Data
  • Scalability
  • Microsoft Excel
  • Project Management
  • Reporting
  • Accountability
  • Insurance

Summary

Are you passionate about transforming data into actionable insights that drive product quality and customer satisfaction? We are seeking a strategic and hands-on technical manager to support Warranty Analytics and Programs within our global quality team.

The ideal candidate combines strong analytical skills with practical experience. You will lead a talented team of data analysts/scientists, driving predictive analytics and early detection of emerging quality trends using vast datasets across the enterprise.

This is a fast-paced environment providing rapid delivery for our business partners. You will be working in a highly collaborative environment that values speed and quality, with a strong desire to drive change and value.

Key Responsibilities:

  • Lead and coordinate 4 data analysts/scientists, ensuring alignment with business goals and tight timelines
  • Support multiple ad-hoc initiatives to improve quality and reduce corporate spend
  • Collaborate with other data scientists, engineers, and business stakeholders to define and prioritize program objectives.
  • Apply statistical analysis and machine learning techniques to solve business and operational problems.
  • Partner with business stakeholders to understand requirements and translate them into analytical solutions.
  • Translate business needs into actionable AI use cases and technical requirements
  • Build and deploy predictive models to forecast warranty claims, failure rates, and cost trends.
  • Ensure data quality, lineage, documentation, and compliance with governance requirements
  • Create dashboards and analytical outputs that drive insight adoption and operational impact
  • Collaborate with business data engineers, and platform teams on scalability, performance, and best practices
  • The ideal candidate will excel in taking complex situations and programs and simplifying them for use across all levels of experience and knowledge
  • The role will require strong organizational and project management skills to facilitate project reporting. This individual will be accountable for sharing program metrics and collaborating with other departments to escalate issues quickly and effectively

Our Benefits - Designed with You in Mind

Comprehensive Health & Well-being Coverage

From your very first day, you?ll have access to medical, dental, vision, and prescription drug coverage - ensuring you and your family stay healthy and protected.

Generous Paid Time Off

We believe in work-life balance. That?s why we offer: 17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most.

Competitive Retirement Savings Plans

We help you plan for the future with:

    • An employer match on contributions to your 401k, Roth, and Catch-Up plans
    • An employer contribution, even if you don?t contribute

Income Protection & Insurance Options

Benefit from included and optional disability, life, and other insurance programs - because your peace of mind matters.

Company Vehicle Lease Program

Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products.

Family Building Benefit

We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy.

Support for Your Growth and Giving Back

We believe in investing in your future and your passions:

    • Tuition reimbursement
    • Student loan refinancing programs
    • 18 paid volunteer hours each year to make a difference in your community

And so much more!

When you join us, you?re not just building a career - you?re joining a company that supports you, inside and outside of work.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: appfeed
  • Position Id: 4268_5001192151106
  • Posted 11 hours ago
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