Must Have Technical/Functional Skills
Functional Skills
• Product Ownership, Insurance Domain Expertise, Business Analysis, Requirement Elicitation, Backlog Management, Stakeholder Management, User Story Mapping, Release Planning, Product Roadmap Development, UAT SupportUAT SupportUAT Support
Agile Skills
• Agile Scrum Framework, Sprint Planning, Product Backlog Grooming, Story Point Estimation, T-Shirt Sizing Techniques, Incremental Product Delivery, Agile Metrics & Reporting, SAFe Agile (Preferred)
AI & Emerging Technology Skills
• Basic understanding of:
o Generative AI (GenAI)
o Agentic AI
o Large Language Models (LLMs)
o Prompt Engineering
o AI-powered Product Management
o AI Governance and Responsible AI Principles
• Ability to identify and document AI-driven business opportunities.
Management, User Story Mapping, Release Planning, Product Roadmap Development, UAT SupportUAT SupportUAT Support
Roles & Responsibilities
Product Ownership & Agile Delivery
• Own and manage the Product Backlog, ensuring alignment with business goals and strategic priorities.
• Define and maintain product roadmaps, release plans, and sprint objectives.
• Lead backlog refinement, story grooming, sprint planning, sprint reviews, and other Agile ceremonies.
• Collaborate with stakeholders to identify business needs and prioritize product enhancements.
• Partner with Scrum Masters and development teams to ensure successful sprint execution.
Requirements Analysis & Solution Definition
• Elicit, analyze, and document business requirements from stakeholders.
• Translate business requirements into solution requirements and actionable development tasks.
• Create and manage:
o Epics
o Features
o User Stories
o Acceptance Criteria
o Business Process Flows
o Functional Specifications
• Clearly communicate business context and expected outcomes to development and QA teams.
• Facilitate workshops, process discussions, and requirement review sessions.
Targetprocess & Agile Tools
• Utilize Targetprocess extensively for:
o Product backlog management
o Epic and feature creation
o User story definition
o Release planning
o Capacity planning
o Agile reporting and tracking
• Ensure traceability from business objectives through delivery and deployment.
Estimation & Planning
• Lead story estimation exercises using:
o T-Shirt Sizing
o Story Points
o Relative Estimation Techniques
• Support sprint forecasting, dependency management, and release planning.
• Identify product risks, impediments, and mitigation strategies.
Insurance Domain Responsibilities
• Work closely with business and technology teams across:
o Policy Administration
o Claims Management
o Underwriting
o Billing & Payments
o Customer Experience
o Agency/Broker Operations
• Drive modernization and digital transformation initiatives within insurance platforms.
• Ensure regulatory, compliance, and operational requirements are appropriately addressed.
GenAI & Agentic AI Responsibilities
• Collaborate with business and technology teams to identify opportunities for Generative AI solutions across insurance operations.
• Understand foundational GenAI concepts including:
o Large Language Models (LLMs)
o Retrieval-Augmented Generation (RAG)
o Prompt Engineering
o AI-assisted workflow automation
o AI-driven customer service and claims support
• Participate in defining business use cases leveraging AI technologies.
• Work with solution architects and AI teams to translate AI opportunities into product features and backlog items.
• Demonstrate understanding of Agentic AI concepts, including:
o Autonomous AI agents
o Multi-agent workflows
o Goal-based task execution
o Human-in-the-loop decision frameworks
o AI orchestration and workflow automation
• Evaluate business value, risks, governance, and compliance considerations associated with AI-enabled solutions.
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