Campus Security Manager

Company Overview

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

In this role, you'll serve as an approachable security partner who fosters open communication, oversees vendor performance, leads incident response, and supports cross-functional security initiatives that enable rather than restrict productivity. Working alongside the broader Security Operations team, you'll balance day-to-day operational execution with input on security planning while helping maintain a robust security posture and AI Safety Level (ASL) compliance requirements.

Responsibilities
Campus Security Operations: Support comprehensive day-to-day security operations, ensuring the safety, security, and well-being of employees, visitors, and assets.
Security Culture & Trust Building: Serve as an approachable security partner who builds trust with personnel, fostering open communication and integrating security practices into daily operations without creating barriers to productivity.
Vendor & Personnel Coordination: Coordinate contracted security personnel and vendors, providing oversight, performance feedback, and quality assurance to maintain consistent service delivery standards.
Emergency Response: Lead and coordinate emergency response activities, ensuring rapid and effective reactions to fires, medical emergencies, and security incidents.
Community & Law Enforcement Relations: Support relationships with local law enforcement, emergency services, and building management to enhance campus security posture.
Access Control: Partner with Access Risk Management on access control system administration, including managing permissions and auditing access logs.
Security Technology: Collaborate with IT and cross-functional teams to support and optimize security technologies including access control, CCTV, and incident management systems.
Operational Project Support: Contribute to security aspects of office remediations, process improvements, and ongoing facility initiatives.
Cross-Functional Collaboration: Partner with Facilities, IT, GSOC, BCDR, and Access Risk Management to coordinate security initiatives and incident response.

Required Skills & Experience
Progressive experience in security operations, campus security, or multi-facility security management.
Demonstrated ability to independently manage day-to-day security operations and oversee vendor performance.
Strong crisis management and incident command skills, with the ability to lead effectively under pressure.
Working knowledge of physical security technologies including access control platforms, video management systems, and incident reporting tools.
Experience building productive relationships with law enforcement, emergency services, and cross-functional partners.
Effective communication skills with the ability to convey security concepts clearly to a wide audience, from executives to front-line employees.
Comfort operating in a fast-paced environment with shifting priorities and the ability to work independently as a contractor.
Availability to support a flexible schedule, which may include after-hours response and on-call coverage as needed.

Nice to Have
Experience securing high-profile or high-risk environments in technology, research, or R&D sectors.
Professional security certifications such as CPP (Certified Protection Professional) or PSP (Physical Security Professional).
Familiarity with AI Safety Level (ASL) compliance frameworks or similar tiered security standards for research facilities.
Emergency management background including incident command, business continuity, and crisis coordination.
Project management experience supporting security aspects of construction or facility development projects.
Prior background in law enforcement, military, or executive protection with a transition to corporate security.

What We're Looking For
An experienced security operations practitioner with a passion for creating safe, secure environments that foster productivity and well-being.
A natural relationship-builder who creates trust with employees by being approachable, transparent, and focused on enabling rather than restricting work.
A strong operator who can step into an existing program, quickly get up to speed, and execute reliably without heavy oversight.
Someone adept at coordinating with security vendors, law enforcement, emergency services, and cross-functional business partners.
Excellent crisis management instincts and the ability to lead effectively under pressure during emergency situations.
A proactive problem-solver who identifies security vulnerabilities and helps develop preventive measures before incidents occur.
An effective communicator who can convey security concepts to wide audiences and represent the security function with professionalism.

Compensation

Estimated Pay Range:

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.