System Services and Support Consultant

**3 openings!**

Systems Services & Support Consultant

Primary Location: Westlake, TX

Secondary: Merrimack, NH

Skills:

- Excellent communication and relationship-building skills

- Strong project management and organizational skills

- Basic technical skills: IBM Mainframes/Cloud Service Provider, Linux, windows,

networking, scripting (shell/bash), database (SQL server) and CI/CD

(ansible/Jenkins)

Role

We are seeking a contingent Systems Services & Support Consultant to lead and manage SSH key rotation initiatives for external vendors and clients within the Electronic Data Transmission (EDT) ecosystem. This role requires strong coordination, communication, and organizational skills, combined with a solid technical understanding of enterprise data transmission platforms across mainframe, distributed, and cloud-native environments!
The ideal candidate will act as the central point of coordination between internal technology teams, vendors, and clients to ensure timely, secure, and compliant SSH key rotations with minimal operational risk.

The Expertise You Have

• Plan, coordinate, and manage end-to-end SSH key rotation activities for vendors and clients across EDT platforms.
• Serve as the main liaison between internal teams, external vendors, and clients to align schedules, dependencies, and execution plans.
• Track milestones, risks, issues, and dependencies; proactively communicate status and raise concerns as needed.
• Gather, analyze, and document business and technical requirements related to key rotations and data transmission processes.
• Ensure alignment to enterprise security standards, timelines, and control requirements.
• Facilitate meetings, drive follow-ups, and ensure accountability across interested parties.
• Partner closely with engineering and operations teams to understand technical impacts and validate execution readiness.
• Maintain clear documentation, runbooks, and participant communications related to key management activities.
• Support continuous improvement by seeking opportunities to standardize, streamline, or automate SSH key management processes.

The Skills You Bring

• Solid project management and organizational skills, with the ability to manage multiple vendors, timelines, and priorities simultaneously.
• Superb communication and relationship-building skills, capable of engaging effectively with both technical and non-technical partners.
• Demonstrable ability to work as a teammate in a multi-functional, enterprise environment.
• Deep technical foundation in:
• Data transmission technologies
• File transfer protocols (e.g., SFTP, FTP/S, NDM, AS2, API-based transfers)
• SSH keys, authentication concepts, and secure data exchange principles
• Working knowledge of IBM mainframe environments, distributed application architectures, and Cloud Service Provider (CSP) services.
• Experience translating technical concepts into clear business-impact discussions and vice versa.

Preferred Qualifications

• Experience supporting or coordinating security-related initiatives in enterprise environments.
• Background working with EDT, batch processing, or large-scale data movement platforms.
• Exposure to audit, risk, or compliance-driven initiatives related to data security and access controls.
• Familiarity with automation, monitoring, or reporting tools in support of operational initiatives.