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IT Helpdesk Specialist-Hardware

Houston, TX, US • Posted 30+ days ago • Updated 13 days ago

Contract W2

Contract Independent

6 Months

No Travel Required

On-site

Depends on Experience

Fitment

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Job Details

Skills

it support
helpdesk

Summary

IT Support Specialist

Position Type: Contract with potential for Contract-to-Hire
Work Arrangement: Onsite

We are seeking an IT Support Specialist with strong technical aptitude and excellent customer service skills to provide hands-on support in an onsite environment. This is an excellent opportunity for someone who enjoys troubleshooting, working directly with users, and supporting a variety of technology and mobile devices.

The ideal candidate will have a solid general technology background, strong problem-solving skills, and the ability to learn new systems and technologies quickly.

Responsibilities:

Provide technical support and troubleshooting for end users.
Diagnose and resolve hardware, software, device, and connectivity issues.
Support Zebra scanners, handheld devices, mobile printers, and related equipment.
Assist users with technical issues in a professional, patient, and customer-focused manner.
Troubleshoot issues and escalate more complex problems when appropriate.
Install, configure, and support end-user devices and equipment.
Document technical issues and resolutions.
Learn and support new technologies and systems as needed.
Provide hands-on onsite technical support.

Qualifications:

Previous IT Support, Help Desk, Desktop Support, Technical Support, or related experience.
Strong general technology and troubleshooting skills.
Experience with Zebra scanners, handheld devices, and mobile printers strongly preferred.
Excellent customer service and communication skills.
Ability to communicate effectively with both technical and non-technical users.
Quick learner with the ability to adapt to new systems, devices, and technologies.
Strong problem-solving skills and attention to detail.
Must be willing and able to work onsite.

This is a contract opportunity with the potential to convert to a permanent position.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10121503
Position Id: 9062938
Posted 30+ days ago

Contact the job poster

Amy Dunn

Senior Recruiter/Owner @ Technology Recruiting Solutions,Inc.

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