Required Certifications
Must Have:
Archer Certified Professional (ACP)
OR
Level 3 Archer Certified Administrator Expert Certification
Essential Duties and Responsibilities
The essential duties for this role include, but are not limited to:
Design, implement, configure, and maintain RSA Archer solutions, with emphasis on:
o Assessment & Authorization (A&A)
o Controls Assurance Program Management
o Issues Management
o Custom Archer applications
o System integrations
Perform detailed business and functional requirements gathering and analysis; translate requirements into:
o Solution designs
o Configuration specifications
o User stories
o Implementation plans
Configure and customize Archer applications including:
o Questionnaires and surveys
o Forms and data fields
o Workflows and approvals
o Calculations and data relationships
o Access controls and role-based permissions
o Data feeds and automated imports
Develop and integrate RESTful and web services to enable API connectivity between Archer and external enterprise systems (e.g., ServiceNow or other ITSM, CMDB, or risk platforms).
Implement client-side logic, validations, and dynamic behaviors using JavaScript and jQuery within Archer applications.
Produce and maintain technical documentation covering:
o System design and configuration
o Integration specifications
o Testing plans and results
o Change requests and deviations
o Process transformation artifacts
o Project management documentation using standard templates
Utilize project management and tracking tools to monitor development progress, deliverables, risks, and milestones.
Follow established change management, release management, and governance processes for all deployments to production environments.
Provide troubleshooting, defect resolution, and performance optimization for Archer applications.
Support end-user adoption through knowledge transfer, training materials, and solution walkthroughs.
Perform related duties and special projects as assigned.