This is a remote position.
IT Infrastructure Senior Manager
The IT Infrastructure Senior Manager is responsible for leading and developing a high-performing global
infrastructure team while ensuring the stability, security, and scalability of our core IT systems. This role
combines strategic leadership with hands-on technical expertise to manage enterprise infrastructure,
including servers, storage, networking, cloud platforms, and security tools, while driving modernization
initiatives and supporting business-critical projects.
The ideal candidate will have strong management skills and deep technical knowledge across
infrastructure domains, enabling them to guide the team, resolve complex issues, and fill critical
technical gaps when needed. Experience supporting manufacturing environments with shop floor
systems and familiarity with CMMC and SOX compliance is highly desirable.
Key Responsibilities:
Leadership & Team Management
Lead and mentor the infrastructure team, fostering a culture of accountability, collaboration,
and continuous improvement.
Oversee day-to-day operations, incident response, and service delivery for global infrastructure.
Manage project planning and execution for infrastructure upgrades, migrations, and new
implementations.
Infrastructure Operations
Ensure availability, performance, and security of core systems: servers, storage, virtualization,
backups, and networking.
Oversee monitoring and alerting processes; drive improvements in incident response and root
cause analysis.
Maintain compliance with internal standards and external regulations for infrastructure and
security.
Cloud & Disaster Recovery
Manage hybrid cloud environments (AWS and Azure), including compute, storage, and
networking.
Own disaster recovery planning and testing for critical applications and services.
Security Collaboration
Partner with the security team on:
o Vulnerability remediation and patching for infrastructure components
o Penetration test support and remediation tracking
o Endpoint security hardening and configuration standards
o Email security (Mimecast) and SSL certificate lifecycle management
o Network access control (Cisco ISE) and related policy enforcement
Ensure infrastructure changes align with security policies and compliance requirements,
including CMMC and other regulatory frameworks.
DevOps Partnership
Collaborate with the DevOps team to:
o Align infrastructure and application deployment strategies.
o Optimize resource provisioning and automation for hybrid environments.
o Ensure infrastructure readiness for application releases and performance tuning.
Technical Oversight
Provide escalation support for complex issues in areas such as SQL, Linux, storage, and cloud
architecture.
Ensure documentation of processes and configurations.
Develop and maintain the infrastructure roadmap ? outlining upgrades, modernization
initiatives, and alignment with business priorities.
Vendor & Financial Management
Manage vendor relationships, renewals, and licensing for infrastructure products.
Contribute to budgeting and forecasting for infrastructure projects and operational costs.
Required Qualifications:
Requirements
A minimum of ten years of experience in infrastructure roles (systems administration, network
engineering, or security)
Prior experience with a cloud migration from on-premises infrastructure to AWS or Azure
Three years of experience managing technical teams or large-scale infrastructure projects
Strong technical expertise in:
o Windows Server, Active Directory, and virtualization (VMware/Cisco UCS)
o Storage and backup technologies (NetApp, SAN, Data Domain)
o Cloud platforms (AWS and Azure) and disaster recovery strategies
o SQL Server administration and monitoring
Familiarity with security tools and practices (email security, endpoint management, vulnerability
remediation)
Excellent communication and leadership skills; ability to manage priorities in a fast-paced
environment
Bachelor's degree in Information Technology, Engineering, or equivalent experience
20% travel required
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