Duration: FTE
Location: MN-Minneapolis, Hybrid 3-4 days onsite
Overview: Crew helps our clients deliver change through IT project delivery, business process improvement, and operational efficiency efforts. Our high-performing consultants are natural leaders who manage a wide range of responsibilities that vary from assignment to assignment. Our consultant training programs, investment in career development, and premier client portfolio ensure constant challenge and rapid growth for our employees. Crew data analysis associates bring data insights to life with predictive and descriptive analytics, create meaningful business intelligence and data visualization dashboards, and learn data profiling and cloud data practices.
Responsibilities:
Integrate various data sources, including survey data, operational data, and behavior data to identify trends and opportunities to improve experience
Work with Voice of Customer (e.g., NOS, customer effort) and identify actionable insights from the data to drive improvements
Conduct advanced survey analytics, such regressing analysis, cluster analysis, or factor analysis
Develop analytic solutions to optimize customer experience measurement
Design and build reports and dashboard that enable business teams to understand key customer metrics and trends
Develop customer segmentations/personas
Qualifications:
Experience with journey maps and journey analytics is a plus
Experience with website analytics is a plus
Power BI experience
Adobe Web Analytics experience
Alteryx experience
Excel experience
The salary range for this role is $62,000 to $85,000 or the hourly equivalent. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Turnberry Solutions offers benefits such as a comprehensive healthcare package (medical, dental, vision), disability and group term life insurance, health and flexible spending accounts, a utilization bonus, 401(k) with match, flexible time off for salaried employees, parental leave for salaried employees, and flexible work arrangements (all benefits are subject to eligibility requirements). No matter where or when you begin a career with Turnberry, you'll find a far-reaching choice of benefits and incentives.
At Turnberry, inclusion is one of our core values. We are committed to creating a positive and connected work environment for all and are fully invested in and focused on hiring and growing a diverse team of high performers. We believe that uniqueness in ideas, experiences, and backgrounds make us a better Turnberry: Turnberry is an Equal Employment Opportunity employer, and recruits, employs, trains, compensates, and promotes regardless of age, ancestry, family medical or genetic information, gender identity and expression, marital, military, or veteran status; national and ethnic origin; physical or mental disability; political affiliation; pregnancy; race; religion; sex; sexual orientation; and any other protected characteristics.
Americans with Disabilities Act (ADA)
Turnberry will provide reasonable accommodation with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please send an email to our Human Resources department at
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 10120009
- Position Id: 202602120000088597
- Posted 22 hours ago
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