M365 Engineer
Location: Phoenix, AZ
Onsite-Hybrid
Local candidates are preferred for this role or nearby is fine
Job Summary
We are seeking an experienced Microsoft 365 Administrator with strong expertise in Copilot Studio, Generative AI, and SharePoint Administration to design, build, and manage agentic AI solutions across the Microsoft ecosystem. This role will be responsible for administering M365 services while developing intelligent agents and copilots that automate business processes and enhance user productivity.
Key Responsibilities
Microsoft 365 Administration
Administer and support Microsoft 365 services including Exchange Online, SharePoint Online, OneDrive, Teams, Entra ID (Azure AD), and related security features
Manage user identities, licensing, access policies, conditional access, and compliance configurations
Monitor system health, performance, and security across the M365 tenant
Implement and maintain governance, data protection, and compliance policies (DLP, retention, sensitivity labels)
SharePoint Administration
Administer SharePoint Online sites, hubs, permissions, and content lifecycle
Design and maintain information architecture, metadata, and site templates
Support SharePoint integrations with Power Platform, Teams, and Copilot solutions
Troubleshoot SharePoint performance, access, and synchronization issues
Copilot Studio & Agentic AI Development
Design, build, and deploy agentic AI copilots using Microsoft Copilot Studio
Create conversational flows, actions, plugins, and integrations with Microsoft Graph and business systems
Implement multi-step, autonomous agent behaviors to automate workflows and decision-making
Manage copilot security, authentication, and environment configurations
Generative AI & Automation
Leverage Generative AI models within Microsoft Copilot Studio and Azure OpenAI (where applicable)
Integrate copilots with Power Automate, Power Apps, SharePoint, Teams, and external APIs
Optimize prompts, grounding data sources, and AI responses for accuracy and relevance
Ensure responsible AI usage, data privacy, and compliance standards
Collaboration & Stakeholder Support
Work closely with business stakeholders to identify automation and AI use cases
Provide technical guidance, documentation, and best practices for M365 and AI solutions
Support deployment, adoption, and ongoing optimization of copilots and M365 services
Required Skills & Qualifications
Proven experience as a Microsoft 365 Administrator
Hands-on experience with Copilot Studio and building conversational or agentic AI solutions
Strong knowledge of SharePoint Online administration
Solid understanding of Microsoft Entra ID (Azure AD), security, and compliance
Experience with Power Platform (Power Automate, Power Apps)
Familiarity with Generative AI concepts, prompt engineering, and AI governance
Experience integrating solutions using Microsoft Graph APIs
Strong troubleshooting and problem-solving skills
Preferred Qualifications
Experience with Azure OpenAI or other GenAI platforms
Microsoft certifications (e.g., MS-102, PL-400, PL-600, AI-102)
Experience designing enterprise automation or AI-driven solutions
Knowledge of scripting (PowerShell) for M365 administration
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