Hyperscience Support Engineer

Remote • Posted 1 day ago • Updated 1 day ago
Contract W2
6 Months
Remote
Depends on Experience
Fitment

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Job Details

Skills

  • Hyperscience
  • Support Engineer
  • OCR
  • JIRA

Summary

Hi,

We have a hybrid onsite job opportunity with one of our clients for a Hyperscience Support Engineer. If you're interested, please reply with the details below. Please refer to an ex-colleague/team member/friend looking for a similar role. CardinalIT offers a referral bonus of $500 for each referral to show gratitude and appreciation for this gesture.

  • Updated Resume:
  • Expected rates on W2:
  • Availability to start:

I am looking forward to receiving your reply.

Job Title: Hyperscience Support Engineer

Location: Remote

Contract Duration: 6-12+ months (potential for extension)

Hyperscience Support Engineer / Technical Analyst responsible for maintaining and supporting an OCR-based automation platform used for document intake and data processing within a large HHS eligibility environment. The role focuses on platform administration, incident management, system optimization, and continuous improvement of automated workflows supporting Medicaid and related programs.

Responsibilities:

  • Provide end-to-end maintenance and operational support for the Hyperscience OCR platform, ensuring stability and performance of automated document processing workflows
  • Lead incident management, triage, and resolution activities via JIRA, handling production issues based on defined severity levels
  • Execute patching and upgrade activities, including lower environment testing, defect documentation, scheduling downtime, and production validation
  • Implement configuration changes and enhancements through controlled change request processes in coordination with governance and change control boards.

Best Regards,

Abhishek Singh | Manager - Recruitment | Cardinal Integrated Technologies Inc

Direct: +1

Ph: Ext 337
Email:
Linkedin Url:
707 Alexander Rd, Ste 202 Princeton, NJ 08540 USA.
"Bringing IT Together!"

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
  • Dice Id: 10121181
  • Position Id: 8970480
  • Posted 1 day ago
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