Encoding Engineer

Worldwide Events and Experiences brings the best of Apple to life, showcasing our products, services and the values that drive our company. From global product launches and tailored creator experiences to impactful partner engagements and inspiring internal events, this team is charged with managing the end-to-end planning, production, in person experiences and all the unique details that make these events special. The team includes professionals with backgrounds in event design, management, operations, broadcast, and production. We're looking for inventive and collaborative people from a variety of creative fields. If that's you, then your next home may be here!\\n\\nWe're seeking an impact player to add to our WW Events team. You will bring new ideas and technologies that improve and evolve our ability to connect with our key audiences. You thrive in collaborative environments and demonstrate creativity, integrity, attention to detail, and a sense of best-in-class quality standards. You innovate down to the details to deliver extraordinary virtual experiences.

The Encoding Engineer will focus on architecting and executing world-class live video streaming operations in no-fail scenarios. You'll deliver innovations and optimizations in video encoding, manifest generation, and stream delivery to provide best-in-class live and VOD viewer experiences across all platforms and devices globally.

10+ years validated experience in online broadcasting roles at organizations that regularly livestream video to international audiences composed of >5MM concurrent viewers. \nOperational experience with on-premises and cloud-encoding systems.\nDeep technical expertise in HLS (HTTP Live Streaming) protocol, including advanced manifest manipulation, variant stream management, and adaptive bitrate optimization.\nAdvanced knowledge of CDN behavior, edge caching strategies, and origin shield architectures as they relate to live streaming delivery.\nProven track record implementing comprehensive stream health monitoring systems with real-time metrics collection, analysis, and alerting frameworks.\nHands-on experience with streaming analytics tools and platforms for measuring QoE metrics including buffering ratio, startup time, bitrate distribution, and error rates across millions of concurrent sessions.\nExpert-level proficiency in analyzing streaming telemetry data to identify performance bottlenecks, quality degradation patterns, and viewer experience issues at scale.\nDemonstrable experience documenting streaming best-practices, encoding parameters, and signal flow topologies with attention to scalability and maintainability.\nExperience on technical standards boards or with protocol working groups (IETF, W3C, SMPTE, etc.) strongly preferred.\nExperience collaborating with international partners and collaborators who have varying degrees of technical knowledge.

Exceptional written and verbal communication skills with ability to efficiently translate complex technical concepts for non-technical stakeholders.\nComfort with tight-schedules and ambiguity in rapidly-evolving production environment while maintaining quality standards.\nKnowledge of localization and accessibility technologies including subtitle formats (WebVTT, TTML, CEA-608/708), Unicode, and automated retiming and reformatting of assets\nExperience with audio standards and measurements for broadcast including Dolby Atmos and other multi-channel formats.