Technical Product Analyst

Job#: 3025621

Job Description:

**If you are interested, please send your resume to Jordan at **

Technical Product Analyst

Contract Length: 6 months (high likelihood of extension)

Location: Fully Remote

Pay Rate: $40/hr-$49/hr
Summary

We are seeking a highly skilled Technical Product Analyst to support Marketing Technology platforms across the organization. In this role, you will partner closely with business stakeholders, engineering teams, and solution architects to understand requirements, support integrations, and ensure the successful operation of key MarTech systems.

This position focuses heavily on Adobe Analytics (Admin/Legacy platform) and OneTrust, with additional exposure to Qualtrics and Merkle CRM.
Responsibilities

• Coordinate technical bug fixes, enhancements, and deployments across internal teams and external vendors.
• Understand, document, and communicate the impact of changes across multiple MarTech systems.
• Collaborate with cross-functional and scrum teams to identify and manage technical dependencies.
• Provide production support for Marketing Technology platforms (integrations, platform issues, user access, etc.).
• Debug data issues across systems such as Adobe Analytics, Merkle CRM, OneTrust, Qualtrics VOC, and others.
• Manage user access and permissions within assigned MarTech platforms.
• Perform routine platform maintenance and operational support tasks.
• Identify opportunities for process automation and operational improvement.
• Create and maintain internal technical documentation, workflows, and support guidelines.

Qualifications

• 4-6+ years of experience supporting Marketing Technology platforms in a Technical Analyst, Product Analyst, or IT Support role.
• Strong hands-on experience with:
  • Adobe Analytics - Admin side (legacy platform; not reporting/analyst work).
  • OneTrust (highly preferred).
• Experience with or exposure to:
  • Qualtrics (VOC)
  • Merkle CRM
  • Affiliate platforms, loyalty systems, ratings & reviews platforms
• Understanding of data architecture, data flows, and API-based integrations.
• Ability to troubleshoot complex technical issues using tools such as Splunk or Dynatrace.
• Strong communication, collaboration, and cross-team coordination skills.
• Excellent analytical thinking, problem-solving abilities, and attention to detail.
• Self-starter with a strong work ethic, curiosity, and the ability to work both independently and within a team.

Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Apex uses a virtual recruiter as part of the application process. Click for more details.

Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide.