Apply Now

Windchill & CAD Applications Support Specialist

Hybrid in Oak Brook, IL, US • Posted 17 hours ago • Updated 17 hours ago

Contract Corp To Corp

Contract W2

12 Months

No Travel Required

Able to Sponsor

Hybrid

Depends on Experience

Transcend IT Solutions

Fitment

Dice Job Match Score™

👾 Reticulating splines...

Job Details

Skills

PTC Windchill
Creo
CAD Application Support
PLM
Product Lifecycle Management
Engineering Change Management
CAD-to-PLM Integration
Windchill Administration
Creo Administration
Incident Management
Troubleshooting
End User Support
User Provisioning
Access Management
Role Assignment
Software License Administration
Application Support
Patch Deployment
Application Upgrades
Testing
Release Management
Technical Documentation
ITIL
Service Management
Engineering Workflows
Mechanical Engineering Applications
Electrical Engineering Applications
Firmware Engineering Support
Packaging Engineering Support
Vendor Coordination
Offshore Team Coordination
Cross-functional Collaboration
Stakeholder Management
System Reliability
Production Support
Root Cause Analysis
Ticketing Systems
Hybrid Support Environment
Global Engineering Support
Communication Skills

Summary

Position Tittle: Windchill & CAD Applications Support Specialist

Location: Oakbrook, IL (Hybrid) Need Locals

Visa: USC/ EAD/L2/TN/E3

Duration: Long Term

Job Details:

Must have 8+ years of experience supporting PTC Windchill and engineering/CAD applications and Need Local candidates to Oakbrook, IL.

Required Skills & Experience : 1+ years hands-on experience administering and supporting Creo environments.

• Administer, maintain, and support the PTC Windchill platform and Creo applications.

• Provide technical support for CAD engineering applications across mechanical, electrical, firmware, and packaging engineering domains.

• Troubleshoot, analyze, and resolve user-reported application and system issues.

• Manage user provisioning, access requests, role assignments, and software license administration.

• Coordinate with software vendors for issue resolution, product updates, and platform upgrades.

• Collaborate with offshore support resources to ensure smooth day-to-day Windchill operations and support coverage.

• Support application upgrades, patch deployments, testing activities, and technical documentation updates.

• Monitor and manage incidents and service requests, ensuring timely resolution in accordance with service-level expectations.

• Work closely with engineering teams and business stakeholders to understand requirements and provide application support.

• Participate in continuous improvement initiatives for engineering application support processes and system reliability.

Basic Qualifications

• 8+ years of experience supporting PTC Windchill and engineering/CAD applications.

• 1+ years hands-on experience administering and supporting Creo environments.

• Strong troubleshooting, incident management, and end-user support skills.

• Experience with user access management, provisioning, and software license administration.

• Ability to work effectively with engineering teams, business users, and cross-functional stakeholders.

• Strong verbal and written communication skills.

• Experience coordinating with or working alongside offshore/global support teams.

• Experience supporting application upgrades, patching, testing, and release activities.

Nice to Have

• Experience with CAD-to-PLM integrations.

• Knowledge of Product Lifecycle Management (PLM) processes and engineering change management.

• Familiarity with ITIL-based service management and support processes.

• Experience supporting global engineering organizations and distributed teams.

• Understanding of engineering design workflows across mechanical, electrical, firmware, and packaging disciplines.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91140092
Position Id: TIS0626
Posted 17 hours ago

Company Info

About Transcend IT Solutions

Our business model has scaled to successful heights on account of the long-lasting and loyal relationship with our clients, partners and candidates who have been pillar foundation of why Transcend IT Solutions is a market leader.

Our team has an outstanding track record of success in project staffing, project development and management, and consulting services. With firsthand experience in these areas, we have a sound understanding of our client’s needs.

Transcend IT Solutions provides assistance with staffing for all Information Technology roles. Providing the best-fit person of the highest caliber is our recruiting team’s goal. Our success is based on longevity of client-candidate relationships. Whether it is an individual team member or an entire team, Transcend IT Solutions will assist you with your staffing needs.

Our consulting services cover all aspects of Information Technology. Our expert consultants provide expertise in the areas of project management, requirement gathering and management, analysis and design, construction, quality control and assurance, and system deployment. As well as being individual contributors, our consultants also provide mentoring, process improvement expertise, and reviews and audits of existing projects.

Go to company profile

Contact the job poster

Kumar Sibbineni

Recruiting Manager @ Transcend IT Solutions

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

It looks like there aren't any Similar Jobs for this job yet.

Search all similar jobs

More jobs at Transcend IT Solutions in Oak Brook, IL