Scrum Master II

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GM Financial
Full Time

Job Description


The Scrum Master II is a servant leader that supports the development team and product owner to increase business agility and maximize value delivered.



  • Guide and coach the Scrum Teams on how to apply agile values and principles, and use the Scrum Framework on implementations
  • Protect the development team from outside influences and remove impediments for Scrum Team progress
  • Coach the team to self-manage to ensure Sprint objectives are met
  • Empower the team to be self-organized
  • Build a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem solving
  • Facilitate getting the work done without coercion, assigning, or dictating the work
  • Assist with internal and external communication, improving transparency, and radiating information
  • Support and educate the Product Owner, with respect to Product Goal definition and Product Backlog management
  • Work closely with the Product Owner to ensure product backlog is visible, clear, concise and prioritized towards incremental business value that meet the Definition of Done
  • Facilitate various Scrum events such as: Daily Scrum, Sprint Planning, Sprint Reviews, and Sprint Retrospectives
  • Work collaboratively with the Scrum Team to transition product roadmap initiatives into great experiences for our customers
  • Work with the Product Owner and Development team to manage and track overall project health including cost, schedule and quality and Risks, Assumptions, Issues, and Dependencies (RAID) and create management reports and metrics, including velocity and burn down
  • Manage portfolio and program financials, create purchase requisitions / orders and track actuals against monthly forecasts
  • Perform other duties as assigned
  • Develops and maintains strong relationships with vendor resources, vendor management, development teams, stakeholder and senior management. Establishes a reliable communication channel with all stakeholders
  • Conform with all company policies and procedures



  • Must exhibit strong applied knowledge of agile frameworks and principles including Scrum from multiple teams/products
  • Demonstrated evidence of a servant leadership mindset
  • Proficient in the use of Agile delivery tools such as VersionOne, Jira or Azure DevOps
  • Demonstrated evidence of continuous learning mindset
  • Proven track record of project execution in a large and complex business environment, completing and shipping excellent products on time and on budget


  • Good understanding of product and sprint backlog tracking, burn down metrics and velocity
  • Ability to coach on Agile, Scrum, at a level accessible to beginners and dive deep for advanced topics
  • Advanced interpersonal, presentation and communication (verbal and written) skills
  • Good negotiation and leadership skills with the ability to influence and inspire in a collaborative team environment
  • Excellent people skills, with an ability to listen well, facilitate, guide an understand and diverse viewpoints
  • Demonstrated ability to build consensus among many stakeholders
  • Strong organizational skills with the ability to manage and work independently on multiple projects simultaneously with minimal direction
  • Ability to work in a matrix organization, collaborating with business stakeholders, product and project managers, development and vendor teams
  • High Emotional Intelligence (self-awareness, self-regulation, motivation, empathy and social skills)
  • Ability to operate with the utmost integrity and consistently display a positive attitude to work
  • A change agent; progressively challenging the team to continuously improve and cultivate a culture of innovation and learning


  • Bachelor's Degree in related field or equivalent work or military experience required


  • 3-5 years experience working in a digital environment in a leadership role required
  • 3-5 years project management experience required
  • 2-3 years experience as Scrum Master required
  • 3-5 years financial services experince preferred


  • Scrum Master Certification (CSM or PSM) or PMI-ACP preferred

Working Conditions

  • Normal office enviornment, ability to effectively work remotely
  • Subject to stressful situations
  • Possibility of working long hours including weekends/holidays, occasional overtime may be required
  • Limited travel may be required to support business needs

Company Information

GM Financial is the wholly owned captive finance company of General Motors and is headquartered in Fort Worth, Texas. With operations in the U.S., Canada and Latin America, we work to fulfill dreams of mobility around the world on a daily basis.

Our team members make those dreams possible. And we encourage them to bring their true selves to work every day — whether they’re a passionate dog owner, an adventurous explorer or anything in between.

We’d love for you to join us. Learn more about our company on our website

Dice Id : 10120555
Position Id : 2021-39599
Originally Posted : 4 months ago

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