Niche

V2Soft is a global leader in IT services and business solutions, delivering innovative and cost-effective technology solutions worldwide since 1998. We have headquarteerd in Bloomfiled Hills, MI and have 16 offices spread across six countries. We partner with Fortune 500 companies to address complex business challenges. Our services span AI, IT staffing, cloud computing, engineering, mobility, testing, and more. Certified with CMMI Level 3 and ISO standards, V2Soft is committed to quality and security. Beyond our work, we actively support local communities and non-profits, reflecting our core values. Join us to be part of a dynamic and impactful global company!

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Must Have Skills:

• Ability to troubleshoot technical issues related to hardware, software, and network configurations. (Strong understanding of POS systems, payment processing, and hardware components highly preferred)
• Excellent communication skills with the ability to explain technical concepts in an easy-to-understand manner .
• Strong organizational and project management-type skills, with the ability to manage multiple onboarding projects simultaneously (not a true PM position).
• Comfortable working in a fast-paced environment with shifting priorities and deadlines.
• Proficiency with CRM tools, ticketing systems, and basic data entry/documentation standards. Implementation experience Strong Customer service skills

Nice to Have Skills:

• Experience working with customers in hospitality, retail, or restaurant environments highly preferred.
• Spanish Bilingual- at least one will be needed, so Spanish speaking would be a big nice have skill (may be able to flex on some required skills for Spanish speaking)
• Analytical Thinking Change Management Customer Solutions Data Analytics Financial Processes Organizational Analysis Storytelling Waterfall Model

Education:

• Bachelor required.

V2Soft is an Equal Opportunity Employer ( EOE). We welcome applicants from all backgrounds, including individuals with disabilities and veterans.

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