UKG Pro Application Management Engineer

Location : Remote

Job Description

• Support UKG Pro and payroll applications
• Perform data validation for issue investigation.
• Troubleshoot issues

Qualifications

Required:

• Proven experience supporting UKG Pro
• Possess strong knowledge of HR, payroll processes, and reporting tools.
• Familiarity with SQL and data validation for issue investigation.
• Strong problem-solving and analytical skills.
• Excellent communication skills to interact with both business users and technical teams.
• Experience working on Scrum methodology.
• Experience with Jira/Ticketing systems
• Teamwork and good client management skills needed
• Can provide prompt responsiveness to incidents and service requests
• Able to actively listen and be empathetic when handling user concerns
• Possess a troubleshooting mindset

Desired :

• Hands-on experience troubleshooting Cognos / BI reports is a plus.