Yardi Systems Administrator

Description

We are looking for a skilled Yardi Systems Administrator to join our team in Scottsdale, Arizona. In this role, you will be responsible for managing and maintaining critical Yardi systems to ensure smooth operations and optimal performance.

-Serve as the first point of contact for all property technology inquiries.

-Manage and resolve support tickets promptly, escalating as needed.

-Maintain and administer all applicable user logins and permissions.

-Review and maintain a log of software service requests and errors; leverage insights to request system enhancements.

-Audit on-site functions as requested to ensure proper usage of software and accurate data entry.

-Monitor adherence to established technology protocols and standards.

-Maintain a systems and procedures helpline for on-site team members via phone and email.

-Conduct on-site classroom training, one-on-one sessions, and webinar training as required.

-Work closely with property operations teams to identify recurring issues and recommend solutions.

-Partner with technology vendors for troubleshooting and minor configuration support.

-Manage setup and configuration of all core systems for new properties, including:

o Property Control, unit types/charges, rentable items, ABP

o Banking interfaces, Payment Manager, recurring payments, merchant accounts

o Yardi Voyager, RENTCafe, Blue Moon, PetScreening, ePremium, CheckScan

-Serve as project manager for onboarding new communities and major system integrations

-Develop and maintain detailed SOPs and system configuration standards

-Lead integrations with third-party platforms such as:

o Elevated Living, HappyCo, Opiniion, Knock CRM, Engrain, Yardi Maintenance App

Requirements

-Bachelor's degree preferred, or equivalent combination of education and experience

-3-5 years of experience with property technology, operations systems, or related fields

-Hands-on experience with Yardi Voyager and integrations (RENTCafe, Blue Moon, etc.) highly preferred

-Advanced computer and systems skills including Excel, project management tools, and databases

-Strong attention to detail, process thinking, and organizational skills

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