Hybrid in Alpharetta, Georgia
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Today
Open for C2C but only for Independent candidates if they have their own corp. We are seeking an experienced Business Analyst (BA) with IVR expertise to join our team. The ideal candidate will work closely with business stakeholders, product owners, customer service teams, and technology teams to gather, analyze, and document requirements for IVR and Contact Center solutions. The candidate should have strong experience in IVR call flows, customer journey mapping, requirements gathering, and trans
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Depends on Experience