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Job Title:Contact Center Workforce Management (WFM) Specialist Location:Any Where USA Nearby Infosys Hub (BUT Preferably EST Zone) Work Arrangement: Onsite position Job Type: Contract Duration: Long-Term Contract Job Summary We are seeking an experienced Workforce Management (WFM) Specialist with strong hands-on experience supporting Contact Center WFM, IVR/WFM systems, and Verint. The ideal candidate will have experience working with enterprise contact center environments, workforce fore
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