Hybrid in Atlanta, Georgia
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Yesterday
Hi, Role:Amazon Connect LeadLocation:Atlanta, GA(Onsite Hybrid)Duration:12+ MonthsJob Description:Primary Technical SkillContact Center Technical Lead Experience 8 yearsRole OverviewHandle service delivery and ensure performance across all Amazon Connect Implementation and support areasOversee overall implementation development support operations enhancements and system updatesAct as primary escalation point for incidentsIdentify process gaps and implement improvementsLead and mentor Junior eng
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Third Party, Contract
Depends on Experience