jobs in Austin, TX, USA

2 results (1 new)

Austin, Texas

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Today

Cellular Sales IT Field Support Technician ClassificationNon-Exempt Reports toIT Field Support Manager JOB DESCRIPTION Summary/ObjectiveWorks under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support. E

Full-time

USD 23.00 - 33.00 per hour

IT Operations Support Analyst Tier 1

Remote

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Today

Cellular Sales IT Operations Support Analyst I ClassificationNon-Exempt Reports toIT Operations Support Team Lead JOB DESCRIPTION Summary/ObjectiveThe Operations Support Analyst I acts as a customer advocate, triaging, and resolving issues and escalating support issues to appropriate personnel. Provides primary support to internal end users related to hardware, software and administrative issues. Works closely with Operations Support Analyst II and Staff Analyst on troubleshooting complicat

Full-time