jobs in austin, tx, us

Austin, Texas

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Today

Job Description Why This Role? Why Now? Customer experience is transforming through AI-driven innovation. At Zendesk, we don't just embrace this change - we lead it. Our Professional Services team is revolutionizing how we help our customers implement and adopt AI by building an AI Delivery team and methodology. As the technical and product expert for our AI-powered Resolution Platform, the AI Services Consultant role is integral to delivering quick time to value while guiding our customers th

Full-time

USD 106,000.00 - 160,000.00 per year

Senior Staff Data Engineer

Austin, Texas

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Today

Job Description Senior Staff Data Engineer- Enterprise Semantic Layer Our Enterprise Data & Analytics (EDA) team is looking for an experienced Senior Staff Engineer to lead the architecture and engineering of an Enterprise AI-ready semantic data platform. We are building an AI-ready Enterprise data foundation that enables analytics, applications, and AI agents to operate from the same trusted understanding of business data. Our platform includes trusted foundational data models across Custome

Full-time

USD 200,000.00 - 300,000.00 per year

AI Success Strategist

Austin, Texas

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Today

Job Description Overarching Objective For The Role: Accelerate customers' time-to-value by driving adoption and operational excellence for Zendesk AI solutions, ensuring customers realize measurable business impact from initial deployment through scaleOwn customers' multi-year AI roadmap and execute cross-functional delivery-aligning Product, Services, Sales, and Partners to scale safe, sustainable AI programsDeliver quantifiable commercial outcomes-protect renewals, grow account expansion, and

Full-time

USD 118,000.00 - 178,000.00 per year

CRM Platform Tech Lead (Solutions, Delivery & AI)

Austin, Texas

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Today

Job Description We are looking for a hands-on CRM Platform Tech Lead to act as the technical anchor for our CRM engineering team. While our architects focus on the multi-year, cross-platform roadmap, your focus will be on the "here and now"-turning complex business requirements into elegant, scalable solutions and getting them across the finish line. In this role, you will be the go-to technical expert for a squad of developers and administrators. You won't be managing people in an HR capacity

Full-time

USD 161,000.00 - 241,000.00 per year

Senior Fullstack Engineer, Solve

Austin, Texas

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Today

Job Description About the Role Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We're seeking a Senior Fullstack Engineer to help build Solve - an AI-powered conversation engine that resolves customer issues across channels. You'll deliver e

Full-time

USD 145,000.00 - 217,000.00 per year

Senior Backend Software Engineer, Solve Voice

Austin, Texas

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Today

Job Description Senior Full Stack Engineer, Solve Voice Join us at Zendesk, where we're on a mission to power exceptional service for every person on the planet. We're accelerating that ambition by building products rooted in AI, automation, and intelligent customer experiences, because behind every interaction lies an opportunity to make a human connection. We're seeking a Senior Full Stack Engineer to build the real-time voice AI product that makes live conversations feel natural and reliab

Full-time

USD 145,000.00 - 217,000.00 per year

jobs in Austin, TX, USA