Birmingham, Alabama
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Today
Description The Senior Systems Technician is the top technical escalation point in IT Support. This role owns complex issues, identifies root causes, and implements permanent solutions to prevent repeat problems. The position focuses on reducing escalations to Infrastructure, Network, and Security teams while improving overall system reliability and support team capability. In this role, you may be required to travel up to 15%. Responsibilities: Serve as the senior escalation point responsible
Full-time