Southfield, Michigan
•
Today
Description Their help desk supports several thousand internal users, hundreds of applications from microsoft to proprietary. Users can expect to take anywhere from 10-30 calls a day. They use servicenow as their ticketing system. With the goal of providing superior service and first contact resolution, delivers front line technical support to customers via multiple communication channels in a customer contact center environment. Uses detailed instructions, established procedures and prescribed
Full-time
USD 10.00 per hour