Charlotte, North Carolina
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Today
Job Title: IVR QA lead Location: Charlotte, NC 28273 Relocation candidates are welcomed Duration: 06+ months contract Mode: Hybrid Interview: Video Call Visa: All visa workable Primary Skills: NGA Agentic , GECX, IVR testing, BOT/NLU testing, Google Evals, Roark, DTMF/speech validation, DB knowledge, API testing, Postman/JMeter, call flow testing, test case preparation, defect management, Logs verification and Debugging Detailed Job Description: Verify end to end IVR call flows: greetings, me
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