Hybrid in Coppell, Texas
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Today
5+ years with demonstrated experience leading documentation or knowledge management initiatives, or equivalent experience. Demonstrated ability to translate complex technical concepts into clear, plain-language documentation for non-technical audiences. Experience with knowledge base platforms is a plus, with ServiceNow being particularly relevant to this role. Expertise writing for both technical and non-technical audiences. Hands-on experience with IT or security procedures, access controls, o
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Depends on Experience