Hybrid in Dallas, Texas
•
Yesterday
Greetings!We are looking for IVR QA position.Please find the Job description as below:Workstyle: HybridLocation : Dallas , TXNOTE: Candidate must be on Teknosys W2 only.Experience: 8 +Key ResponsibilitiesIVR & Contact Flow Testing Validate IVR call flows, routing logic, and customer journeys Perform end-to-end testing of inbound, outbound, and callback flows Test voice, chat, and self-service interactions for accuracy and usabilityFunctional & Integration Testing Test integrations between Amazon
Easy Apply
Contract
Depends on Experience