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Job#: 3049542 Job Description: Windows 11 Field Tech (Boston) Location: Boston, MA (Onsite) Role Overview This position is responsible for delivering field support services. As a Tier 2 in-person support technician, you will manage customer requests and incidents using the provided Information Technology Service Management suite. The role involves acting as an escalation point for tickets not resolved by the Service Desk, as well as logging, triaging, resolving, and providing timely follow-up
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Full-time
$25 - $25 per hour