Wisconsin
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Today
About the Role: Provide domain-specific technical help to our customers. Help with troubleshooting and resolving routine customer-facing incidents and requests related to specific technology products and services in a domain. What You'll Do: Follow customer support processes and best practices to open and resolve customer incidents and requests. Properly documents incident details including customer perceived issue, customer goal, incident type, business application, work updates, and resolutio
Full-time
USD 60,880.00 per year
