Laurel, Maryland
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Today
IT Support Technician/ Systems Engineer Location: Laurel, MD Duration : Long term Reports to: Service Delivery Manager, with day-to-day coordination with Client Responsibilities/Skills: Serve as primary on-site point of contact for Client end-user IT issuesTriage, log, and resolve Tier 1 tickets (hardware, software, account/access, connectivity)Perform hands-on field work: workstation setup/imaging, moves/adds/changes, printer/network troubleshooting, hardware swapsEscalate Tier 2/3 issues per S
Easy Apply
Contract
Depends on Experience
