Minneapolis, Minnesota
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Yesterday
Position OverviewWe are seeking a senior Business Systems Analyst (BSA) Consultant to serve as a functional Subject Matter Expert (SME) across CRM, Contact Center/Telephony, and Conversational AI/Bot platforms. In this role, you will lead end-to-end requirements discovery, translate complex business needs into actionable user stories, and define integration architectures linking front-end customer experience platforms with core backend systems. The ideal candidate possesses deep functional exper
Easy Apply
Full-time
55 - 60