Mississauga, Ontario
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Yesterday
Job description Role Production Support Manager Location Mississauga, ON (Hybrid) Fulltime Key Responsibilities Serve as executive client leader for strategic relationships, governance, escalations, and QBRsOwn end-to-end SaaS application production support and operationsOwn the design, evolution, and optimization of the end-to-end support operating modelDefine and continuously refine team structures across Operators, L0, L1, L2Drive decisions on onsite vs offshore delivery mix, scalability mode
Easy Apply
Full-time
$120,000 - $140,000
