Naperville, Illinois
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Today
Job Type Full-time Description The Tier II Engineer is responsible for various managed IT support related to technical troubleshooting and maintenance. This is the intermediate level of technical customer support. The Tier II Engineer has a broad understanding of the hardware, software, and infrastructure unique to each Proven IT client. Responsibilities Tier II receives escalations from Tier I to deliver support for Proven IT Helpdesk customersAnalyzes and investigates the customer needs thr
Full-time
USD 45,000.00 - 65,000.00 per year
