New York, New York
•
12d ago
Application Support Lead NYC, NY Only Local Mandatory Areas Application Support Stakeholder Management ITIL Application Support(Onsite ServiceLead) Role SummaryThe Onsite ServiceLeadwill act as the primary point of contact for client stakeholders, ensuring smooth service delivery, SLA adherence, and coordination between onsite and offshore teams. Key Responsibilities Act as SPOC for client stakeholders Manage incident, problem, and change management processes Ensure SLA/KPI adherence and repo
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Contract
Depends on Experience
