Parsippany-Troy Hills, New Jersey
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AWS Connect Engineer || Parsippany, NJ || Full Time Job Description Desired Competencies (Technical/Behavioral Competency) Strong hands-on experience designing & developing Amazon Connect contact flows & routing profiles. Expertise with AWS Lambda, DynamoDB, S3, CloudWatch Logs, and API Gateway. Sound understanding of IVR/IVA flows, Conversational Design, and Lex Bot integrations. Experience integrating Connect with CRMs Strong telephony knowledge: PSTN, SIP, DIDs, call routing, and call quali
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Full-time, Part-time, Contract, Third Party
