Phoenix, Arizona
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Senior Salesforce Business Analyst Sales/Service Cloud & Case Management Hybrid - Phoenix, AZ Key Responsibilities: Collaborate with business units to gather, analyze, and document business requirements related to Salesforce. Translate business needs into functional specifications and work with developers to implement scalable solutions. Serve as a liaison between IT and business stakeholders, ensuring clear communication and alignment on project goals and deliverables. Perform gap analysis an
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