jobs in phoenix, az, us

Phoenix, Arizona

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Today

Job Title: Senior Developer Amazon Connect AI Agent (LLM Pod CC IVR & Retail) Location:Any where in US Job Description: We are seeking a hands-on Senior Developer with expertise in Amazon Connect, Amazon Lex, and AI agent development to build and integrate AI agents into existing contact center and IVR solutions. Required Skills: 5+ years of hands-on experience with Amazon Connect / Amazon Lex. 2+ years of experience building AI agents within Amazon Connect. Experience enhancing exist

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Third Party, Contract

Depends on Experience

Contact Center Transformation Architect

Phoenix, Arizona

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Today

Role Summary CVS is seeking a senior Contact Center Transformation Architect to lead its HR Contact Center modernization initiative. The consultant will partner with CVS SMEs, support platform/vendor selection, define the transformation roadmap, and drive Voice AI adoption and contact center optimization initiatives. Key Responsibilities Build the HR Contact Center transformation roadmap in collaboration with CVS SMEs. Participate in vendor/RFP presentations. Assess and recommend contact

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Contract, Third Party

Depends on Experience

TDM Lead/TDM Architect

Remote

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6d ago

Greetings, I hope this email finds you well. My name isPhaneendra fromSiri InfoSolutions Inc.I came across your profile in our internal database/job boards, and based on your experience, I believe you could be an excellent fit for the following position with one of our clients, through an implementation partner. Position: TDM Architect/TDM Lead Locations: REMOTE Duration: Long Term Rate: C2C: $60-$64/Hr (Including 6% Processing Fee) W2: $54/Hr Core Experience & Techn

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Third Party, Contract

Depends on Experience

jobs in Phoenix, AZ, USA