Hybrid in Plano, Texas
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Today
Job Title : MSP Genesys CTI & IVR Production SupportLocation: Plano, TexasDuration: 12+ months contract (Possibility of extension upto 24 months) W2 Contract MUST HAVE Genesys CTI & IVR Support Hands-on experience with Genesys Call Routing, IVR troubleshooting, and Genesys Voice Platform (GVP)/Genesys Cloud.Production Support & Incident Management Real-time troubleshooting, root cause analysis, incident triage, and production support in a high-availability environment.Telephony & Infrastructure
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Depends on Experience