Pontiac, Michigan
•
Today
The role will function as a Level 1 Incident Manager for critical IT incidents and events. The candidate will monitor IBM Mainframe and IT infrastructure, perform initial incident triage, create and escalate tickets, monitor system availability, and coordinate with IT teams, customers, and vendors. Required Skills:Experience with IBM Mainframe operations/monitoring.Strong understanding of IT operations and incident management.Experience creating, triaging, escalating, and tracking IT incidents.E
Easy Apply
Third Party, Contract
70 - 80