jobs in Reno, NV, USA

We are looking for Service Desk Agent @ Reno, NV Position Summary The Service Desk Analyst I serves as the primary point of contact for end users seeking technical assistance and support. This position is responsible for receiving, documenting, tracking, and resolving service requests and incident reports while providing a high level of customer service. The role ensures timely communication with users throughout the support process, maintains accurate records of all interactions and resolution